The South African Social Security Agency (SASSA) requires beneficiaries to keep their banking details accurate to avoid payment delays.

A SASSA bank details update is necessary if you change your bank account, switch to money transfer, or update your cellphone number. Payments will only be processed into the correct, verified account registered under your name.

SASSA Bank Details Update

Why SASSA Bank Details Update Is Important

  • Payments are approved monthly, and incorrect details can delay your grant.
  • SASSA does not allow payments into another person’s bank account.
  • Correct and verified banking details help prevent fraud.

Step-by-Step Process for SASSA Bank Details Update

Step 1: Visit the SASSA SRD Website

Go to srd.sassa.gov.za. This is the official portal for SRD grant applications, status checks, and updates.

Step 2: Select Banking Details Update

Navigate to the section labeled “Banking Details Update.”

Step 3: Provide Personal Information

  • South African ID Holders: Enter your ID number. An SMS with a secure link will be sent to the cellphone number registered on your application.
  • Asylum Seekers and Permit Holders: Enter your file number or passport number along with your cellphone number.

Click the SMS link and follow the instructions carefully.

Step 4: Enter New Banking Details

Provide:

  • Bank account number
  • Branch code
  • Account holder name
  • Bank name

Double-check details before submitting.

Step 5: Verify and Submit

Review all information, correct any errors, and click Submit/Update.

Step 6: Confirmation

A confirmation message will appear once the update is successful. Save or screenshot this for your records.

Step 7: Follow-Up if Needed

If you encounter issues, call the SASSA helpline at 0800 601 011 or visit your nearest branch for assistance.

Key Conditions for SASSA Bank Details Update

  • The bank account must be in your own name. Payments will not be made to another person’s account.
  • Beneficiaries using money transfer must ensure the registered cellphone number is in their own name.
  • Updated details apply only to future payments once verification is complete.
  • You can confirm updates and payment dates by doing a SASSA status check online.

FAQs on SASSA Bank Details Update

1. How long does a SASSA bank details update take?
Verification usually takes 7–10 working days before new details reflect.

2. Can SASSA pay into someone else’s account?
No. Payments can only be made into the beneficiary’s personal bank account.

3. What if I do not have a bank account?
You can select a money transfer option linked to retailers, but the cellphone number must be registered in your name.

4. How do I confirm if my bank details were updated?
You can perform a SASSA status check at srd.sassa.gov.za.

5. What happens if I provide incorrect details?
Your payment will fail, and you must resubmit correct details through the online portal.

6. Can asylum seekers and permit holders update banking details?
Yes. They must use their file or passport number with a registered cellphone number.

7. Do I need to update my bank details every month?
No. Update them only when you change your account or payment method.