Accessing the SASSA contact number is essential for beneficiaries who need quick assistance with social grants, applications, or payment enquiries.

SASSA offers multiple communication channels, including a toll-free helpline, email, fax, and physical offices across South Africa.

SASSA Contact Number

Official SASSA Contact Numbers

  • Head Office Numbers: 012 400 2000 / 012 400 2322
  • Toll-Free Number: 0800 60 10 11 (landline calls only)
  • Fax: 012 400 2257

The toll-free helpline is the most effective way to reach SASSA for enquiries such as payment dates, grant eligibility, and application status.

Additional Contact Channels

SASSA provides support through more than 46 district offices, 389 local offices, and various satellite service points across the country. These offices assist with:

  • Grant applications.
  • Status checks.
  • Updating personal details.
  • Resolving grant-related issues.

Service Options Available

  1. Call Support – Use the official numbers to speak directly with an agent.
  2. Email Support – Contact regional offices through their provincial email addresses.
  3. Physical Offices – Visit your nearest SASSA office for in-person support.
  4. Satellite Offices – Access services such as application support closer to your community.

Why Contact SASSA Directly?

Beneficiaries often need to reach SASSA for:

  • Confirming grant payment schedules.
  • Reporting lost or stolen SASSA cards.
  • Checking application progress.
  • Reporting fraud or corruption.
  • Updating banking or personal information.

FAQ: SASSA Contact Number

1. What is the toll-free SASSA contact number?
The toll-free number is 0800 60 10 11, available for landline calls.

2. Can I call SASSA from a cell phone?
Yes, but mobile calls to 0800 60 10 11 may include additional charges.

3. What services are offered when I call the SASSA contact number?
You can check payment dates, grant eligibility, application status, and report fraud.

4. Are there alternative ways to contact SASSA?
Yes. You can use regional office emails, visit local offices, or contact satellite service points.

5. What should I prepare before calling SASSA?
Keep your South African ID number and grant details ready for faster assistance.

6. Can I report SASSA fraud through the contact number?
Yes, the toll-free number 0800 60 10 11 also serves as the fraud reporting hotline.

7. How many SASSA offices are there in South Africa?
There are over 46 district offices, 389 local offices, and several satellite service points nationwide.