The SASSA Online Status service allows applicants to track the progress of their Social Relief of Distress (SRD) R370 grant.
By checking your status online, you can confirm if your application is approved, declined, pending, or awaiting payment. This ensures that you stay informed and can take action quickly if problems arise.
SASSA Online Status: How to Check, Understand, and Resolve Issues
How to Check Your SASSA Online Status
- Visit the official SASSA website: srd.sassa.gov.za.
- Enter your South African ID number and the cell phone number used during your application.
- View your application results and payment updates directly on the portal.
- You may also receive notifications by SMS or email.
Why Status Shows Approved but No Payment Date
If your SASSA Online Status shows “approved” but does not include a payment date, the delay could be due to verification. SASSA may still be confirming your personal or banking details.
Recommended steps:
- Check the website regularly: Payment dates are updated frequently.
- Contact SASSA: Call 0800 60 10 11 or visit a local office for clarity.
- Verify your bank details: Ensure your account information is correct online or at a branch.
- Be patient: High application volumes can cause processing delays.
Understanding a Declined Application
Your application may be declined for the following reasons:
- Bank balance exceeds R624.
- Income from UIF, NSFAS, or other grants.
- Incorrect or incomplete details.
- Age requirement not met.
What to Do if Declined
- Appeal online if you believe the decision is incorrect.
- Reapply with corrected or updated information.
- Wait for communication from SASSA if additional details are required.
Pending Status Explained
A “pending” SASSA Online Status means your application is still under review. SASSA may take up to 90 days to verify details.
Once approved, you will receive an SMS notification with instructions to provide banking information for payment.
How to Check Your SASSA Balance
You can check your SRD balance using any of these methods:
- Dial 120*3210# or 120*69277# on your phone.
- Enter your ID number and follow the prompts.
- Receive your balance via SMS.
- Alternatively, visit the SASSA website or your local branch for assistance.
Post Office Not Selected
If your status shows “Post Office Not Selected,” you must choose a branch to collect your payment.
Update your details online to ensure you receive your grant without delays.
FAQs on SASSA Online Status
1. How do I check my SASSA Online Status?
Visit srd.sassa.gov.za, enter your ID and phone number, and view your status.
2. Why is my SASSA application approved but no payment date is shown?
It means verification is still in progress. Check the website regularly or contact SASSA.
3. What does a pending SASSA Online Status mean?
It means your application is still being reviewed, which can take up to 90 days.
4. How do I appeal a declined SASSA application?
Submit an appeal on the official SASSA website with your correct details.
5. Can I update my banking details for SASSA online?
Yes. You can update your banking information on the SASSA portal or at a local office.
6. How do I check my SASSA balance?
Dial 1203210# or 12069277#, follow the prompts, and you will receive your balance via SMS.
7. What should I do if my status shows “Post Office Not Selected”?
Log into the SASSA portal and select a Post Office branch for payment collection.