Beneficiaries of the Social Relief of Distress (SRD) grant must keep their SASSA SRD banking details accurate and up to date to avoid delays in payment.
Since the grant is reviewed every month, incorrect or outdated banking information can prevent you from receiving your funds. Payments are only made into the beneficiary’s own bank account, never into another person’s account.
SASSA SRD Banking Details
Why SASSA SRD Banking Details Must Be Correct
- Payments are processed monthly and require valid, verified details.
- Bank accounts must be in the beneficiary’s name.
- Updates prevent failed transactions and reduce fraud risks.
Step-by-Step Guide to Update SASSA SRD Banking Details
Step 1: Visit the Official SASSA SRD Website
Go to srd.sassa.gov.za, the official platform for SRD applications, status checks, and updates.
Step 2: Locate the Banking Details Update Section
On the homepage, find and click the “Banking Details Update” option.
Step 3: Provide Personal Information
- For South African ID Holders: Enter your ID number. A secure link will be sent by SMS to the cellphone number registered with your application. Use your own cellphone for security.
- For Asylum Seekers and Permit Holders: Enter your file number or passport number and cellphone number.
Click the link received by SMS and follow the instructions.
Step 4: Input New Banking Details
Provide:
- Bank account number
- Account holder name
- Bank branch code
Check details carefully to avoid payment issues.
Step 5: Verify and Submit
Review your details and select Submit/Update.
Step 6: Confirmation
A confirmation message will appear. Save a screenshot or note the details for proof of update.
Step 7: Follow-Up if Needed
If you experience issues, call the SASSA helpline at 0800 601 011 or visit your nearest SASSA office.
Important Conditions for SASSA SRD Banking Details
- Only the approved beneficiary’s account can be used.
- Money transfer options require that the registered cellphone number belongs to the beneficiary.
- Updated details apply only to future payments once verification is complete.
- Beneficiaries can confirm changes and payment schedules through a SASSA status check online.
FAQs on SASSA SRD Banking Details
1. How long does it take for updated SASSA SRD banking details to reflect?
It generally takes 7–10 working days for verification and updates to process.
2. Can SASSA pay my grant into someone else’s bank account?
No. Payments are strictly made to the beneficiary’s personal bank account.
3. What if I do not have a bank account?
You may choose the money transfer option, but the cellphone number used must be registered in your name.
4. How do I confirm if my banking details update was successful?
Perform a SASSA status check at srd.sassa.gov.za.
5. What happens if I provide incorrect banking details?
Your payment will not be processed, and you will need to resubmit correct details online.
6. Can asylum seekers and special permit holders update their banking details?
Yes. They can update details using their file number or passport number along with their registered cellphone number.
7. Do I need to update my banking details every month?
No. Update only when your banking information changes.